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UMW TOYOTA ANNOUNCED SPECIAL SERVICE CAMPAIGN EXPANSION FOR FRONT PASSENGER AIRBAG ( 2018-03-28 )

Shah Alam, 28th Mar 2018 - UMW Toyota Motor Sdn Bhd (UMWT), the distributor of Toyota vehicles in Malaysia today announced an expansion of the Special Service Campaign (SSC) to replace the inflator modules of the front passenger side airbag to certain Toyota Vios, Corolla Altis and Alphard sold in Malaysia.

The defect is due to propellant degradation occurring after prolonged exposure to high absolute humidity, high temperatures and high temperature cycling. Inflator modules contain a non-desiccated, phase stabilized ammonium nitrate propellant which may cause the rupture of the module. Should such a situation occur, metal fragments will pass through the airbag as it inflates and into the vehicle interior at high speed. As a result, serious injury or death could occur.

There are approximately 21,000 vehicles involved which were manufactured from Jan 2013to Dec 2014 sold by UMWT. This SSC is also an expansion of the earlier campaigns announced by Toyota Motor Corporation (TMC).

Necessary parts for this SSC is currently being sourced by TMC and once the parts are available, UMWT will notify owners to requestthem to bring their cars to an authorised Toyota service centre to make the necessary replacements which should take about 1 to 3 hours. All costs involved for the replacement will be borne by UMWT.

Safety of customers is always Toyota’s top priority and as the distributors of Toyota vehicles in Malaysia, UMWT is concerned about the safety of Toyota owners whose vehicles are involved in the SSC. Therefore, it urges the owners of the involved vehicles to contact any authorised Toyota service centre or call the Toyota Freephone at 1800-8-TOYOTA (869682).

Owners can also visit Toyota’s Special Service Campaign webpage through this link: toyota.com.my/aftersales-services/special-service-campaigns to check whether their vehicle is involved, through the Vehicle Identification Number (VIN) Checker. To those who have uploaded the Toyota Drive Apps, there is also a link to Toyota’s SSC page and the VIN Checker.

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